In recent years, with the rapid development and evolution of artificial intelligence, face recognition technology based on deep learning has been widely used in "sensible" small scenes, providing solutions for face-swiping payment, access control, and attendance check-in scenarios. In an open scene with intensive human flow, traditional face recognition solutions cannot complete "non-inductive" face recognition without active cooperation. In response to this open, crowd-intensive scene, Ping An Technology's newly launched Ping An π intelligent VIP recognition system effectively solves the above technical problems. In dynamic recognition scenarios, the portrait capture rate is 99%, and the recognition rate is higher than 95%.

About Ping An π Intelligent VIP Recognition System

The Ping An π smart VIP identification system is based on Ping An Technology's AI, big data and other technologies, and is a VIP customer automatic identification solution for scenarios such as smart buildings, banks, and new retail.

The portrait capture rate of Ping An Technology's intelligent VIP recognition system reaches 99%

At present, for VIP customers, Ping An π intelligent VIP recognition system has two solutions: First, for scheduled VIP customers, when VIP customers visit, the Ping An π intelligent VIP recognition system will automatically display the VIP customer’s name, job title, and purpose of visit, etc. Information, and push messages to remind relevant business personnel to prepare to welcome VIP customers; second, for temporary VIP customer visits, Ping An π intelligent VIP recognition system can complete temporary VIP customer image collection and VIP identity authentication only on the iPad.

Five core advantages: comprehensively enhance VIP customer service experience

With the change of consumption concept, the level of service quality has become the focus of various enterprises and institutions. In the face of VIP customer reception in time and low service experience, Ping An π intelligent VIP recognition system provides the following solutions:

1. Provide personalized services for VIP customers

The Ping An π intelligent VIP recognition system based on AR glasses can provide personalized services according to the individual needs of each VIP customer. When the camera's face recognizes a VIP customer, the Ping An π intelligent VIP recognition system can promptly push messages to remind business personnel such as lobby managers, commercial building front desks, etc. to quickly obtain VIP customer arrival location, appointment time, service type and other information to realize VIP customers Personalized service.

2. Millisecond service response

According to the actual situation, various enterprises and institutions can install Ping An π smart cameras at the import and export of VIP customers. The Ping An π smart VIP recognition system equipped with Ping π smart cameras can automatically capture VIP customers within 8 meters of the camera's field of view. Remind relevant business personnel to prepare for customer reception and quickly realize service response.

3. Comprehensive protection of VIP customer information

The Ping An π intelligent VIP identification system includes the user account authority assignment function. Through the Web management terminal, the administrator can give different authority management for different roles. Different levels of account users have different VIP customer information viewing permissions to ensure VIP Security of customer's core information. In addition, Ping An π intelligent VIP identification system adopts multiple database data encryption methods, which greatly reduces the risk of database information leakage.

4. The monitoring screen is clear at a glance

The Ping An π intelligent VIP recognition system adopts a camera-centric point-to-point monitoring layout, and uses cameras to classify the monitoring areas. For example, camera A monitors the entrances and exits of all floors, camera B monitors the aisles of all floors, and camera C monitors parking lots. ... If the administrator needs to view the floor entrance and exit screen, he can directly call camera A to quickly view the monitoring screen. At present, Ping An π smart VIP recognition has been applied to many commercial buildings such as the Shenzhen headquarters of Ping An Technology.

5. Full-end real-time synchronization of customer visit records

Multi-terminal adaptation for Android, IOS, and Web. VIP customer visit records are recorded and updated in real-time at all ends, and managers can quickly inquire past visitor information. VIP visit history records can also provide big data value-added services for new retail, banks, etc., help companies draw VIP customer consumption portraits, and provide decision-making basis for VIP customer marketing.

Integrated VIP recognition system: can be used in various open scenarios

The Ping An intelligent VIP recognition system integrates algorithms, software, and hardware. It has stronger and higher adaptability and can be quickly applied to various open scenarios such as banks, smart buildings, and hotel halls.

bank:

The system can be deployed at the entrance and exit of the VIP lounge. When a customer enters a specific area of ​​the bank, the system can automatically complete the verification of the face recognition of the VIP customer, and send the customer-related information to the relevant business personnel, which is convenient for the lobby manager or VIP customer receptionist to quickly Carry out reception work to ensure that VIP customers receive satisfactory service. ‍‍‍

Hotel Lobby:

With the help of the Ping An π intelligent VIP recognition system, hotel smart butler services can be quickly created, getting rid of the cumbersome process of traditional guest room calls or service coordination, realizing intelligent self-service, and quickly matching corresponding vehicle pickup, dining, accommodation and other services for VIP customers in real time. Control the progress of the service.

Scenic area management:

The scenic area has a large passenger flow and many potential safety hazards. The Ping An π intelligent VIP recognition system can help park administrators implement smart defense measures through face control, target tracking, trajectory tracking, face retrieval, etc., quickly isolate high-risk and sensitive people, and protect the personal safety of VIP customers.

With the development of technology, artificial intelligence technology has received more and more industry attention and recognition. As a typical application of artificial intelligence technology, face recognition technology has also been deeply applied by the entire industry. As a leading leader in the industry, Ping An Technology is committed to using cutting-edge technologies such as intelligent cognition, artificial intelligence, blockchain, and cloud technology to create a new cloud platform for people.

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